Onboarding mein kaafi mehnat lag rahi thi
Jab main WFHI ke software par onboard ho raha tha, toh mujhe laga ki training aur onboarding process thoda zyada self-driven hai. Initial videos achhe lage, par har chhoti feature ko samajhne ke liye mujhe kaafi time dena pada aur basis par khud hi explore karna pada ki call dialer aur database kaise use karoon. Mujhe confusion bhi hui kabhi kabhi, jaise ki multiple update notifications ke baad software mein kya naya hai, ye saaf dhang se communicate nahi tha. Lekin overall, main soch raha tha ki ye manual kaafi help karega aage chalke. Product dashboard pe data kaafi organized tha, par training mein thodi aur practical guidance ho toh helpful hota. Har baar jab maine support call kiya, unhone help kiya, lekin main abhi bhi unsure hoon ki aage se har feature ko kitni asaani se samajh paaunga. Shayad thoda aur step-by-step onboarding chahiye tha mere jaise users ke liye jo technical naye hain. But main maan raha hoon ki agar thoda aur effort doon toh ye tool efficient lagega mere liye.