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WFHI review

Onboarding mein jyada confusion hua, par training delivery theek thi

2 out of 52 of 5Verified customerTraining and onboarding

Onboarding mein jyada confusion hua, par training delivery theek thi

Main training ke liye excited tha par jab onboarding start kiya toh kaafi cheezein mujhe khud se samajhni padi. Jo initial steps the setup ke, unkaafi complicated lage, especially jab mujhe call dialer aur database features ko integrate karna tha. Tutorials thode basic the, solution jo mujhe chahiye tha wo nahi mila training mein. Training session toh acha tha, lekin software ke kuch parts itne intuitive nahi the. Har step pe mujhe manual explore karna pada, jo waqt barbaad karta raha. Onboarding mein bhi clarity kaafi kam thi, isliye samajhne mein der lag gayi. Automatic updates kaafi smoothly aaye par support call pe response late mila, jiski wajah se frustration badh gaya. Yeh software mein thodi aur improvement honi chahiye onboarding ko simplify karne ke liye, taki user experience behtar ho. Main appreciate karta hoon ki training team ne basics achhe se cover kiye the, par software ki complexity ne mujhe naraaz kiya. Kal tak main soch raha tha ki sab kuch set ho jayega as they promised, par aise nahi hua. Main abhi bhi decide nahi kar pa raha ki next steps kya honge iss software ke liye, kyunki onboarding thoda mushkil tha mere liye.

Kedar NambiarNagaland, IndiaExperience: Published:
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