2 out of 52 of 5Verified customerTraining and onboarding
Onboarding mein jo gadbad hui, wo clear thi
Maine training aur onboarding ka process start kiya tha with expectations ki sab smooth hoga, par mujhe laga ki ye system thoda rigid hai. Jab galti se data enter karne mein mistake huyi, toh system ne usse sahi karna mushkil bana diya tha. Training videos aur manuals theek the, par technical issues ko handle karne ka tariqa kuch zyada help nahi karta tha. Support team se baat karne mein bhi delay hua tha, jiski wajah se mere timings aur workflow effect hue. Jo cheez achhi lagi, wo thi ki dialer aur calling tools mujhe reasonable lag rahe the. Lekin agar onboarding time mein jo bug fixes aur updates honge, wo time par nahin milenge toh process slow padega. Mujhe laga tha thoda zyada flexible approach milni chahiye thi.