3 out of 53 of 5Verified customerTraining and onboarding
Onboarding mein jab problem aayi to woh support keh rahi thi
Training session ke dauraan jab main database feature ko samajhne ki koshish kar rahi thi, tab thoda error aaya tha. Thoda frustrating laga because main expect kar rahi thi ki ye sab smoothly chalega. Lekin jab main support ko call kiya, toh woh telephonic assistance kaafi professional aur approachable thi. Unhone mujhe calmly bataya ki issue automatic update ki wajah se ho sakta hai. Problem solve hone mein thoda waqt laga, par main impressed thi ki training ke options aur resources standby they for such glitches. Ye thoda unusual tha, par users ke liye accommodating lagta hai, aur mujhe laga ki yeh ek positive cheez thi.