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WFHI review

Onboarding mein ek zaruri step missing tha

5 out of 55 of 5Verified customerTraining and onboarding

Onboarding mein ek zaruri step missing tha

Training aur onboarding ka jo sequence tha, wo kaafi logical laga mujhe lekin kuch jagah pe lag raha tha ki thoda aur clarity honi chahiye. Jab main sign-up kar rahi thi, wo step-by-step instructions thi, par actual mein jab dialer use karne ki baari aayi toh kuch features ki samajh nahi aayi without kisi example ke. Jo steps diye gaye the wo basic the, par agar thoda aur hands-on demonstration hota toh better hota. Mujhe lagta hai ki onboarding mein thoda aur realistic scenario samjha ke dena chahiye jisme vo dialer ya database ka use kaise karein clearly bataya jaye. Is version mein toh ek tarah se just basic knowledge hi provide ki gayi thi aur kaafi cheezein mujhe khud explore karni padi. Lekin training mein jo modules diye the wo structured aur neatly arranged the, matlab unnecessary repetition nahi hui. Har module ke baad practical tasks mile jo mujhe explore karne mein madad karti hain. Overall, sequence toh sahi tha onboarding ka, par kuch crucial cheezein jo experience mein add karni chahiye thi, vo miss thi jo mujhe thoda feel hua ki mujhe khud zyada seekhna pada. Agar vo thoda aur detailed hota toh naye users ke liye yeh process aur smooth ho jata, kyunki main pehli baar this software aur dialer use kar rahi thi.

Yasmin ThomasTelangana, IndiaExperience: Published:
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