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WFHI review

Onboarding mein ek link missing tha, baaki sab thik tha

3 out of 53 of 5Verified customerTraining and onboarding

Onboarding mein ek link missing tha, baaki sab thik tha

During the onboarding and training process, main ek aisa moment yaad karta hoon jab laga ki koi important step missing hai. Jaise hum training kar rahe the software ke database feature par, toh wo sequence thoda confusing tha kyunki logically main expect karta tha ki pehle basic setup ho jaye, fir advanced calling tools ki training mile. Par ye order kabhi kabhi flip hota dikha ya aise lagta ki woh continuity missing thi. Baaki sab training content useful tha aur software ke automatic updates ne workflow smooth banaya. Support team se baat karte waqt thoda clear kiya ja sakta tha ki kis stage par call features zyada suitable hain. Signup aur invoice process theek tha, easy to follow. Lekin jo main specific yaad karta hoon, wo ek step jo thoda logically break karta tha pura sequence. Shayad agar wo missing ya thoda different hota, toh pura onboarding experience aur bhi seamless lag sakta tha. Overall mujhe laga ki training aur onboarding ka aalam acha tha, par main ek link miss hona ya order thoda mashhoor na hona notice kar paaya. Isi wajah se mujhe pura setup thoda stretched laga, par fir bhi chal paaya apne routine kaam tak.

Tarun RegeManipur, IndiaExperience: Published:
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