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WFHI review

Onboarding mein ek achha step tha, baaki confusing lage

2 out of 52 of 5Verified purchaseTraining and onboarding

Onboarding mein ek achha step tha, baaki confusing lage

Maine training aur onboarding ka process shuru kiya toh pehle steps ko follow karne mein thoda confusion hua. Jo steps diye gaye the unka order mere hisaab se thoda ajeeb tha. Pehle settings change karna, uske baad software ke baare mein padhna yeh sab thoda out of sync laga. Par ek baat thi jo mujhe achhi lagi, wo thi ki basic calling tools ko samjhana usmein kaafi clear tha. Lekin jo database setup aur calling dialer the, unke liye mujhe baar baar documentation padhna pada. Mujhe aisa laga ki agar onboarding steps thoda logical sequence mein hote toh zyada asaani se samajh paati. Training sessions mein bhi mujhe thoda lag raha tha ki mujhe alag-alag features ke baare mein ek saath nahi sikhaya gaya tha, jo mujhe thoda disorient kar raha tha. Overall, on number of steps aur explanation quality mein consistency nahi thi, isliye thoda time laga samajhne mein. Haan, dialer ka jo interactivity thi wo theek thi aur usse kaam karna mujhe technical taur pe toh pasand aaya, bas steps ka jo sequence tha wo mujhe saaf nahi laga.

Vandana Darshan OberoiManipur, IndiaExperience: Published:
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