Onboarding mein consistency achhi thi, par daily support thoda late aata tha
Main training aur onboarding process kaafi time tak use kar rahi thi, aur overall experience mixed raha. Jo software ke daily use ki baat hai, toh initial steps clear the, simple flow se main easily samajh paayi thi ki kaise kaam karna hai. Lekin daily basis pe jab main software open karti thi toh kuch features expected tarah se behave nahi karte the. Jaise ki dialer thoda inconsistent tha, call lagane mein delay hota tha kabhi-kabhi, toh thoda frustrating lagta tha. Database feature achhi tarah integrate hua jo mujhe mera data track karne mein madad deta tha, wo mujhe pasand aaya. Automatic updates bhi time to time aate rahe jo latest functionalities laate rahe. Par support team se baat karne mein mujhe kabhi kabhi wait karna padta tha, jo onboarding ke dauran thoda delay ke saath tha. Billing aur payment process smooth tha, sign-up bhi easy raha. Overall, training aur onboarding ke initial steps acha structure the, par daily issues ke wajah se jo lagataar smooth flow hona chahiye tha, wo perfect nahi tha. Isliye main isko 3 star deti hoon, kyunki kuch cheezein theek chal rahi thi, par kuch mein thoda aur improvement hona chahiye.