Onboarding mein bas ek achha step tha
Maine expect kiya tha ki training aur onboarding process fully guided hoga jaise promise kiya tha, par sach kahoon toh mujhe zyada tar cheezen khud se samajhni padi. Haan, software interface thoda intuitive tha aur dialer ko set up karna mein aasan laga, par baki features jaise database aur calling tools ko integrate karne mein mujhe kaafi confusion hui. Jo training sessions diye gaye the, wo mere liye adhure lage kyunki har ek module ke baad mujhe lagta tha ki maine jo seekha hai usko practically kaise apply karoon woh clear nahi tha. Is wajah se main apni taraf se zyada research kar rahi thi intuitions aur tutorials ki madad se. Toh onboarding process itni smooth nahi thi jitni maine expect ki thi. Telephonic support thoda slow tha aur mere questions ka jawab milne mein time lagta tha. Overall experience thoda disappointing tha, par dialer ko set up karne ka step achha laga aur wo kaam karta hai jaise bataya gaya tha.