Onboarding mein bahut zyada waqt lag gaya tha
Mujhe lagta hai onboarding process mera sabse bada struggle tha kyunki jab kuch bhi galat hua toh usko sahi karne mein bahut waqt waste ho gaya. Training materials theek they, par jab system mein koi error aata tha toh support se baat karne mein kaafi der lagti thi aur wo bhi har baar madad nahi karta tha. Yeh baat mujhe bohot frustrated karti thi, kyunki main kaam start karne ke liye excited thi, lekin baar baar rukawat aane se mera motivation kam ho gaya. Software ka dialer kabhi kabhi hang kar jata tha, database updates kabhi clear nahi hote the, aur mujhe baar baar manual intervention karni padti thi. Matlab, mujhe lagta hai ki onboarding ko simplify karne ki zaroorat hai, taki naye users ko itni dikkatein na jhelni padhe aur support response time bhi improve ho toh main zyada khush hoti.