Onboarding me zyada time laga, socha kam lagega
Jab maine WFHI ka training aur onboarding shuru kiya tha, toh main expect kar rahi thi ki sab kuch jaldi aur smoothly ho jayega, par haqeeqat mein usmein kaafi zyada waqt laga jo maine pehle socha nahi tha. Training modules maine pehle dekhe the thode simple lag rahe the, lekin jab main unhe practical me apply karne lagi, toh mujhe kaafi cheeze khud se samajhni padi. Especially calling tools aur dialer ke features ko set karne mein main thoda confuse thi, kyunki documentation mein sab clear nahi tha. Database me entries manage karne ke liye bhi maine initial steps khud try karne pade without much help. Lekin good part yeh tha ki jaise jaise time ke saath main use karti gayi, mujhe samajh aate gaye ki automatic updates se naye features add hote rahe jo asal mein helpful the. Support ne kabhi zaroorat padi toh help bhi ki. Samajh rahi thi ki initial phase mein thodi aur guidance milti toh yeh sab 1-2 din mein ho jata, abhi 3-4 din toh definitely gaye iss process me. Overall experience mixed hi tha.