Onboarding me thodi struggles rahi, par log madad karne ki koshish karte rahe
Maine WFHI ke training aur onboarding ka process try kiya, aur mujhe lagta hai log response dene me kabhi kabhi thode slow rahe. Matlab, jab main kisi technical query ke liye support ko call karti thi, toh wo kabhi saaf aur jaldi jawab mil jaata tha, par kabhi laga ki mera question clear samajh nahi paaye. Training ke dauran, jitni baar maine clarification manga, thoda time lagta tha reply aane me, toh mujhe lagta hai ki responsiveness thodi behtar ho sakti thi. Onboarding ke ek hissa toh simple tha, jaise ki software ke basic modules ko samajhna, lekin jab database aur dialer features ko implement karna tha tab mujhe lagta hai thoda zyada effort chahiye tha unki taraf se. Haan, ek baat achhi thi ki log genuinely madad karne ki koshish kar rahe the, toh patience kabhi kabhi rakhna padta tha. Mujhe laga ki agar training mein live sessions aur thoda quick responses milte, toh experience aur bhi smooth ban jata. Bas itna hi ki onboarding efforts ache the, lekin thodi more timely guidance chahiye thi.