Onboarding me thodi kami zaroor thi
Maine WFHI ka training aur onboarding liya tha, aur lagbhag ek hafte mein sab kuch samajh kar ready ho gayi thi. Onboarding ka flow accha tha, simple steps se hota hai, par kuch cheezein missed lag rahi thi, jaise ki thoda aur practical uso karna calls ke liye. Software ka dialer feature samajhne mein zyada time nahi laga, par mujhe lagta hai thoda aur detailed orientation chahiye tha, especially database ke sath kaam karne ke liye. Automatic updates ache se chalte rahe, isme koi dikkat nahi hui. Support team ne acha help kiya jab maine questions pooche par itna proactive nahi tha jitna expect kiya tha. Payment aur invoice ka process straightforward tha, bina jyada jhanjhat ke complete kar paayi. Mujhe lagta hai onboarding thoda aur interactive hona chahiye tha, taki main jaldi se zyada confident feel kar sakti. Overall, training ne kaam kiya, par thoda aur polish chahiye hoga to really standout feel ho paye.