Onboarding me jarurat thi thoda zyada support ki
Onboarding ke time mujhe laga ki response time thoda slow tha. Training sessions ki details toh mil gayi thi but jab specific queries dalne ki koshish ki toh log kaafi delay pe respond kar rahe the. Yeh cheez frustrating thi kyunki basic questions ke jawab chahiye the training ke dauran. Mujhe samajh aaya ki software bahut saare features ke saath aata hai jisse manual samajhna thoda tough ho sakta hai bina kisi turant help ke. Onboarding complete karne me waqt zyada laga aur support team ke response ke bina woh thoda akele lag raha tha. Mera experience better hota agar thoda jaldi help milti during initial steps.