Onboarding matched my work hours well, but training needed tweaks
My experience with WFHI's training and onboarding was a mix of positives and negatives. The onboarding flow was quite smooth and fit quite well with the hours I usually work, which was a relief because I didn’t want to adjust my schedule drastically. The sign-up process was straightforward, and the invoicing worked without issues, so starting out was hassle-free. However, the actual training sessions were less aligned with my availability. They are mostly scheduled during daytime hours, which isn’t ideal for someone like me who works better in the late afternoon and evenings. This meant I sometimes had to skip sessions or catch up later, which reduced how effective I found the training overall. The database and calling tools were quite intuitive once I got through the onboarding, but the misalignment of training timing definitely made things harder than they needed to be. It would be good if they offered sessions outside the standard working hours to better fit diverse schedules.