Onboarding logic required some thought to get right
Starting the training and onboarding presented a process where clarity in the wording and labels varied. Fortunately, most instructions were direct, but a few labels were ambiguous enough to require some trial to understand precisely which steps to take next in the software. This cost me some time because I had to reread parts of the training modules and cross-check with the database feature to make proper use of the system. The dialer setup was well explained, though, and I encountered little trouble getting calls initiated as expected. The automatic updates function operated transparently throughout, requiring no manual intervention from my side. Additionally, the sign-up and invoicing processes did not demand significant effort and proceeded as communicated. Overall, I found the entire onboarding effort manageable, if somewhat more demanding than I hoped due to occasional unclear terminology. This area could be refined to make early adoption more intuitive for new users.