Onboarding left me puzzled and stuck too often
I found the training and onboarding process to be quite challenging because a lot of essential details were missing, and I had to figure things out on my own frequently. While signing up was okay, the experience quickly became frustrating when I tried to use the dialer and calling tools without enough guidance. The support was there, but it didn't cover everything I was stuck on, so I felt left in the dark multiple times. Also, the onboarding flow sometimes skipped steps or didn’t explain how to integrate the database feature properly, which added to my confusion. The automatic updates happened silently, so I didn’t always know if things had changed or improved. Overall, I ended up spending more time troubleshooting than learning, and the lack of thorough training made getting started difficult for me. It wasn’t entirely negative—I managed to get a few things right—but mostly I was left to figure out much of it myself.