Onboarding lacked some clarity and took too long
The onboarding process had both positive and negative sides. Initially, training was quite repetitive, especially when covering basic steps multiple times, which made it feel longer than necessary. Waiting times were also a concern; for instance, getting access to some tools took longer than expected, causing minor delays. However, the training materials provided were clear and useful once I got going. The software’s database feature worked well to organize my contacts efficiently, which was a definite plus. That said, automatic updates sometimes caused minor disruptions during workflow, requiring adjustments. The invoicing process was straightforward, and I didn’t face issues with payments. So, while I appreciate the thoroughness, more streamlined onboarding and less repetition would really improve the experience overall.