2 out of 52 of 5Verified purchaseTraining and onboarding
Onboarding lacked proper follow-up support
I would likely need assistance again because the initial training and onboarding process didn't cover all aspects thoroughly. The training sessions were okay but felt rushed, and some key features of the software were not explained in depth. For example, I struggled with the dialer setup and database integration, which was frustrating. Automatic updates seemed to change things without much warning, causing confusion. While the sign-up and payment processes were straightforward, I found the telephonic support only partially helpful when I called later with questions. The onboarding felt incomplete and not tailored to my pace of learning, so I expect to reach out for help again soon to understand everything fully.