3 out of 53 of 5Unverified experienceTraining and onboarding
Onboarding lacked a clear sequence for database use
The training offered a good foundation but I felt the sequence of steps could be better arranged, especially regarding how to use the database feature. While the initial walkthroughs made sense and introduced the calling tools well, the transition to managing contacts in the database seemed a bit abrupt. It would have helped if the onboarding flow layered these components more gradually, aligning them with the natural order of workflow tasks. Some aspects, such as how updates might impact data syncing in the database, were mentioned later rather than up front, which made the learning curve feel uneven. I wouldn’t say it was a big problem, but smoother ordering would have improved my early experience.