Onboarding labels were mostly clear, just one confusing bit
While going through the onboarding flow, I appreciated that most labels and instructions made sense without much guessing. The software’s terms and pathway were generally easy to follow, which helped me get started without too much trouble. However, I did find one specific part confusing — the section describing the database filters. The wording there was ambiguous enough that I wasn’t sure what kind of entries I needed to input until I consulted support. Waiting times for support weren’t too long, which I appreciated, and once clarified, I was able to use the database feature properly. The dialer tool and automatic updates worked without much fuss, which made the following steps smoother. Overall, I’d say the onboarding was solid and mostly straightforward, but that one confusing label held things up slightly more than I’d have liked. Still, the process was definitely better than I expected going in.