5 out of 55 of 5Verified customerTraining and onboarding
Onboarding labels need more clarity
During my initial training, I found the wording around the onboarding steps a bit confusing, which slowed me down. The labels did not always match what I expected, especially in the section where you set up the dialer and manage the database. It felt like some terms were too technical or ambiguous, making it difficult to follow along smoothly. While the training content itself was solid and useful, clearer labels would have enhanced the experience significantly. I’m bringing this up as a suggestion because it stood out as the one thing that could make the onboarding more approachable and less frustrating for newcomers.