Onboarding ki journey thodi smooth thi, thodi shaky
Main kahunga ki training aur onboarding workflow mix thi mera experience ka. Kuch cheezein asaani se samajh aayi, jaise ki basic database management aur dialer ka use karna, wo main jaldi pakad paaya. Lekin phir bhi, kuch complex features mujhe thoda samajhne pade apne dum pe, kyunki training mein wo details utni clear nahi thi. Kabhi kabhi mujhe laga ki software updates ne naye features add kiye hain jinke baare mein mujhe bataaya nahi gaya, toh mujhe khud hi explore karna pada. Sign-up aur payment process straightforward tha aur invoice bhi time pe mil gaya tha. Telephonic support kaafi friendly tha, bas main jyada dependent nahi rehna chahta tha unpe, toh thoda khud hi sikhne mein time laga. Dialer tools use karke ek week tak ka kaam chalaya toh mila kuch acha aur kuch confusing moments saath-saath. Toh main friend ko kahunga ki agar tum patient ho toh theek hai, par thoda self-effort bhi lagega.