Onboarding ki jo cheezein mujhe shock kar diya
Jab main training aur onboarding process start kiya, toh pehle toh laga ki kuchh alag hi hai compared to jo pehle systems maine use kiye the. Sabse pehle, onboarding flow thoda complicated laga, kyunki steps thode zyada aur detailed the. Mere liye sabse surprising baat yeh thi ki training sessions ka approach kaafi thorough tha, par bahut zyada self-paced tha, jiska matlab mujhe apne hisaab se manage karna pada. Database feature se mujhe kaafi madad mili, kyunki usne mera workflow streamline kar diya. Lekin calling tools thode confusing hue kabhi-kabhi, especially dialer me jab auto-update chal raha tha toh thoda disruption hua. Support team se baat karna majedar tha, vo log polite the par kabhi-kabhi response late milta tha. Invoice aur payment process simple tha, bas sign-up me thodi dikkat thi kyunki interface utna intuitive nahi tha. Overall, onboarding ke dauran mujhe positive aur negative dono cheezen mili, par main expect karta tha ki thoda aur smooth experience milega bina in choti choti dikkat ke jo hui thi.