Onboarding ke ek step ne thoda confuse kiya
Training aur onboarding mein jo steps diye gaye the, mostly toh samajh aaye. Lekin ek cheez thodi ajeeb lagi; jaise training ke end mein dialer configuration karne ko bola tha, par wo toh pahle karna chahiye tha. Mujhe laga agar pehle dialer setup ho jata toh baaki ka workflow smooth chalta. Baaki database access aur automatic updates approach achhi thi, par wo last step ko pehle karna thoda better lagta. Thoda jhanjhat hua is order se, warna sab theek tha. Support wale bhi phone par acha samjha rahe the bas mujhe lagta hai ki sequence mein better tariqa ho sakta tha. Itni baar explain karni padi aur lagta hai ki mujhe is bare mein kaafi sochna pada.