3 out of 53 of 5Verified purchaseTraining and onboarding
Onboarding ke ek hissa ne expectations ko thoda poora nahi kiya
Training material ke baare mein mujhe laga tha ki woh zyada detailed hoga telephonic support ke tarike par, lekin usmein woh specific focus kam tha. Onboarding flow overall theek thi aur software ke basic features samajh jaana mushkil nahi tha. Par jab main specifically calling tools ki baat karta hoon, wahan mujhse judi kuch queries thi jo poori tarah se cover nahi hui. Yeh part thoda alag laga from what I had expected before starting the training sessions. Database ka use aur automatic updates ke aspects thode acche the. Mujhe lagta hai is ek highlighted issue ko sudharna zaruri hai for better user experience going forward.