Onboarding ke baad bhi kaafi kuch khud samajhna pada
Training aur onboarding ka jo process tha, main kahe sakta hoon ki logically thoda sa lacking tha. Jitni training di gayi thi usmein useful cheezein thi, par mujhe laga ki bahut kuch mujhe khud hi explore karna pada. Agar clear guidance hota ki kis step pe kya karna chahiye, toh shayad workload thoda kam ho jata. Dialer aur calling tools ke baare mein jo samajh aayi woh mainly mere khud ke trial and error se thi, nahi ki training se. Database features ka istemal karna bhi meri taraf se thoda struggle raha kyunki mujhe unke functions ko samajhne mein zyada time lag gaya. Sign-up process aur invoicing mein koi badi dikkat nahi thi, ye straightforward tha. Support team ko phone karna zyada helpful nahi laga, unke responses thode generic the. Overall, main ye kahunga ki onboarding ke baad bhi main khud hi kaafi cheezein samajh raha tha, jo expected nahi tha lekin kaam chalta raha.