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WFHI review

Onboarding kaafi time le gaya, response bhi slow

2 out of 52 of 5Unverified experienceTraining and onboarding

Onboarding kaafi time le gaya, response bhi slow

Training aur onboarding process thoda lamba raha. Maine expect kiya tha ki log jaldi respond karenge jab mujhe kisi cheez me problem hogi, par support ki taraf se response time slow tha. Dialer aur calling tools use karte waqt thodi difficulties aayi, specially jab database feature ko integrate karna tha. Mujhe baar baar support ko call karna pada, par aksar waiting time zyada hota tha. Automatic updates ache se kaam karte, par unke baad kuch glitches bhi aaye jo manually fix karne pade. Lekin haan, payment aur invoicing process simple aur clear tha, isme koi dikkat nahi hui. Training ka content basic tha, jo initial help karta tha, lekin overall mujhe lagta hai ki support ki speed better ho sakti thi. Main practical cheeze dhoond raha tha, aur response delay se frustration hui. Isliye, agar aapko quick response chahiye during onboarding, toh ye thik nahi rahega. Mujhe lagta hai ki time liya jaa sakta hai lekin efficiency better honi chahiye thi taaki jaldi se kaam chal sake.

Bhargav VargheseHimachal Pradesh, IndiaExperience: Published:
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The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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