Onboarding ka time waste hua yaar
Mujhe laga training simple aur smooth hogi, par mera experience kuch alag hi tha. Jab main onboarding start kar rahi thi, mujhe har step samajhna tha, lekin software mein instructions clear nahi thi. Nastar mein main help leni padti thi, kyunki jo cheezein main soch rahi thi automatically hongi, woh nahi hui. Dialer setup kafi confused lag raha tha, aur support team se contact karna bhi time waste lag raha tha. Main soch rahi thi ki jab agli baar kuch naya karna hoga toh main asaani se kar paungi, par ab lagta hai fir help chalani padegi. Training sessions bhi itne detailed nahi the, jisse mujhe har functionality ko apne se samajhna mushkil hua. Bahut effort lagana padha mere liye, aur phir bhi kaafi cheezein adhuri rah gayi. Wo software ka interface bhi thoda complicated tha mere liye, isi liye mai ab pakka confident nahi hoon ki agla step khud manage kar sakti hoon.