Onboarding ka process simple tha, par khud bhi karna pada zyada
Mujhe laga tha ki training and onboarding uss software ke through easy rahega, par actually mein kaafi cheezein mujhe khud figure out karni padi. Training sessions the aur guide bhi diya gaya, par kuch parts jese call dialing tool ke settings adjust karna ya database organize karna, wo kaafi straightforward nahi tha. Phir bhi, thoda sa time laga kar main samajh gayi aur use karna start kar diya. Automatic updates achhe se ho rahe hain, ismein problem nahi aayi, jo ek positive point tha. Support team ko jab call kiya tha toh wo bhi helpful thi, bas thoda wait karna pada response ke liye. Overall mujhe laga ki jitna main soch rahi thi usse zyada khud se work karna pada, par shayad ye mere liye ek learning experience bhi bana. Training experience itna strong nahi tha jitna expect karti thi, lekin phir bhi manageable tha.