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WFHI review

Onboarding ka process jitna lamba laga utna clear bhi tha

4 out of 54 of 5Verified customerTraining and onboarding

Onboarding ka process jitna lamba laga utna clear bhi tha

WFHI ka training aur onboarding process thoda corona samay mein hua tha, isliye main expect kar raha tha ki thoda time lagega. Waise mujhe laga ki jo time lag raha tha wo justified bhi tha, kyunki har step clearly samjhaya gaya tha. Dialer tool aur database feature ko use karne mein clarity pehle se achhi di gayi thi isliye jab maine call karne start kiya toh kisi confusion ka samna nahi karna pada. Signing up se leke invoicing tak jo sequence tha, wo logically arrange tha aur samajhne mein bhi asani hoti thi. Kuch repetitive instructions the jo thoda tedious the, magar overall feedback aur telephonic support ne kaafi madad ki. Automatic updates ke notifications timely aate rahe, jisse mujhe lagta tha ki software up-to-date hai. Thoda zyada complex details hone ke wajah se mujhe yeh lag raha tha ki jo naye users hongi unke liye shayad comprehensive training kaafi important hoga, warna wo level tak nahi pahuch payengi. Lekin mera experience overall positive tha bas thoda patience rakhna padega.

Kunal ChavanBihar, IndiaExperience: Published:
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