Onboarding ka feel achha tha, responsiveness thodi kam thi shayad
Software aur training setup karte waqt mujhe lag raha tha ki support team thodi tez respond karegi, par wo thoda slow thi jo mai expect kar rahi thi. Lekin jab bhi main unse baat karti thi, unka jawab usually clear aur detail mein hota tha. Training sessions bhi achhe chal rahe the par kabhi kabhi follow up mein thodi der lagti thi, jo frustrating hota tha. Jo cheez acchi lagi wo ye ki sab kuch clearly samjhaya gaya tha, especially calling tools aur database ko lekar. Mujhe lagta hai ki thoda jaldi response mil jaye toh onboarding aur smooth hota, ye hi ek choti si baat jo repeating ho rahi thi.