Onboarding ka experience jaisa socha, waise nahi tha sach mein
Jab main onboarding ke liye register ki thi, toh mujhe thoda doubt tha ki yeh process mera expectation poora karega ya nahi. Shuru mein thoda surprisingly easy laga poora setup, jo ki acha tha but uske baad thodi complexity bhi samne ayi. Training sessions expected thi detailed aur challenging, par woh thoda light aur fast paced mile, jiske wajah se kabhi kabhi mujhe lagta tha ki mujhe kuch important cheezein miss kar rahi hoon. Phone support jab cases aaye toh quick tha par har baar itna attentive nahi lagta, shayad workload ki wajah se ho. Dashboard aur dialer features achhe lage, par unka database thoda slow react karta tha sometimes, jo mujhe samajh mein nahi aaya kyunki mujhe lagta tha software updated rahegi. Overall thoda confused hoon ki jade expectations better fulfil hote agar complexity thodi zyada hoti. Lekin software use karna manageable tha aur basic needs toh poori hui, bas thoda aur clarity chahiye thi shayad.