Onboarding is smooth but training videos took time
Hey! So I was excited to start with the training and onboarding, but it wasn’t as instant as I hoped. Signing up and getting access to the software was easy enough, but the actual training videos were what took the time. They were quite thorough and made sense, but I felt like my concentration started drifting after a few of them since they were long. The database setup part stood out the most because it seemed complicated initially, but then clicking around helped a lot. I got a sense that if you just power through the first few sessions, it gets easier. Telephonic support helped clear a couple of questions too, which was cool. Overall, I got rolling faster than I expected after getting past the initial training dip, so it’s clearly useful even if the start was a bit slow.