Onboarding Hours Did Not Align Well
Reflecting back on my experience with the training and onboarding provided, the one aspect I felt went reasonably well was the clarity of the initial setup instructions. The step-by-step guidance was straightforward and helped me get started without much confusion. However, the problem arose with how the onboarding schedule actually aligned with the hours I am able to work in practice. The training sessions were mostly scheduled during hours that clashed with my prior commitments, which made it difficult to attend live calls or interact with trainers. Despite the availability of recorded sessions, I found it challenging to maintain engagement and momentum. I also noticed that some modules required real-time participation which was hard to manage due to this timing mismatch. It felt that the onboarding flow did not sufficiently consider diverse working hours, especially for those balancing other responsibilities. This limited my ability to fully benefit from the training and impacted my overall impression. Had the timing been more flexible or adapted to individual needs, I believe the experience would have been significantly better.