Onboarding handled my technical glitch well
During the onboarding process, I encountered a technical glitch where my initial account setup did not sync properly with the database feature. Thankfully, the support team addressed this specific problem quite effectively. They resolved the sync issue after a couple of calls, which was the highlight of my onboarding experience. Other than that, the training and documentation were somewhat generic, not addressing all the details of every feature, so I had to explore some aspects independently. The initial steps were smooth until this technical setback happened, but the way it was handled left me fairly reassured. I would say the strength of their onboarding lies especially in how they tackle unexpected issues. However, a more tailored guidance from the start would improve overall confidence in using the software.