Onboarding handled errors quite well, must say
Hey friend, I wanted to share how the onboarding went with WFHI, especially when things didn't go smoothly. During the training sessions, their team was pretty chill and patient, especially when I ran into a technical glitch with the dialer setup. They didn't just leave me hanging but guided me through troubleshooting step by step, which was really helpful. I had expected a bit more frustration honestly, but it was more like chatting with a helpful buddy. On the other hand, the initial sign-up process was a bit confusing, and I wasted some time figuring out the invoicing system. That part could definitely have been smoother. Still, the way they handled the downtime during training impressed me overall. I'll keep using their software since they clearly support their customers well once you're onboarded, even if a couple of things aren't perfect yet.