Onboarding had one part that clearly stood out
Getting started with the training and onboarding took a moderate amount of time, not too long but certainly not instant either. What caught my attention most was how the software systematically introduced its features through step-by-step guidance that helped reduce confusion. The part that stood out particularly was the module on using the calling tools and dialer. This section provided clear directions and practice opportunities that made a difference in understanding the daily use of these features. Other onboarding aspects like database integration and payment setup were handled at a steady pace but didn’t feel as highlighted. I was able to move through the curriculum without major delays, but the dialer training was the component that was far more detailed and useful to me. Overall, the time investment felt reasonable considering the detail, with that one part really making an impact early on.