Onboarding flow thoda tricky tha, par customer service ne madad ki
Mujhe generally thoda confusion hua ki mujhe exact kaunsa product lena hai aur kaise uski details samajhni hai. Website par jo information di thi wo thodi confusing thi, par mujhe sabse acha laga unka telephonic support — jo consistently help kar raha tha mere sawalon ke jawab dene mein. Software interface jab main pehli baar access karta hoon, to kuch features thoda complex lag rahe the, specially database management system ke andar ka setup. Calling tools ke baare mein thoda zyada samajhne ki zaroorat thi mujhe. Phir bhi mujhe laga ki sales process ke dauran jo direct communication mila, wo zaroor kaam aaya. Payment process simple tha par invoices mein kuch cheezein mujhe clarify karni padhi. Overall milake, thoda hassle hua, par ek particular helpful call ne problem ko solve kar diya.