Onboarding flow mein clear instructions ki kami thi
Main soch rahi thi ki training achhi hogi par zyada clear instructions nahi mile. Jab main onboarding process se guzar rahi thi, toh mujhe laga ki jo explanations diye ja rahe the woh thoda confusing the, especially jab software ke dialer aur database features ki baat aayi. Training session mein bahut saare points skip kar diye gaye jaise ki automatic updates kaise kaam karte hain aur telephonic support se kaise contact karna hai. Jo sign-up aur payment process thi woh thodi straightforward thi, usmein koi problem nahi hui. Par training mein jab mujhe calling tools ka istemal karna tha, tab mujhe zyada help nahi mili. Overall, yeh lag raha tha ki tum log ne thoda jaldi jaldi sab kuch samjha diya aur clear nahi kiya ki actual steps kya follow karne hain. Training material bhi thoda outdated lag raha tha, especially jab recent software updates ke baare mein baat karni thi. Mujhe lagta hai ki agar tum log thoda aur detail mein samjhaate aur kisi tarah ka live demonstration karte, toh shayad main zyada confidently software ka use kar paati. Filhaal mujhe yeh experience adhura aur thoda frustrating laga.