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WFHI review

Onboarding fitment didnt quite click with my hours

2 out of 52 of 5Unverified experienceTraining and onboarding

Onboarding fitment didnt quite click with my hours

I was fairly hopeful that the training and onboarding would fit the hours I actually work, but it didn’t really click the way I needed it to. The software and training were available as described, and the automatic updates seemed to happen smoothly in the background. Still, many of the training sessions and resources were scheduled or offered in a way that didn’t align well with my typical work times. I appreciated that the billing and payment process was clear enough, and I didn’t face issues signing up or receiving invoices which was a relief. However, I often found myself having to catch up on recorded sessions because the live timing was off for me. The database and dialer features worked fine, but early in onboarding when the materials are most intense, the timing inconveniences were noticeable. Overall, while there was quality in the content, the mismatch of availability with my working hours meant I couldn't take full advantage of the training right away.

Vijay MehraLadakh, IndiaExperience: Published:
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