Onboarding fit well except the timing of live sessions
Using WFHI software and training was quite fitting overall, particularly because the training modules were designed to accommodate flexible hours. This was crucial for me due to my varying work schedule. The recorded sessions were accessible at convenient times, allowing me to engage during my productive hours. However, there was one aspect I found slightly inconvenient: the timing of the live onboarding calls. They occasionally coincided with my busiest periods, making it challenging to attend without disruption. On the positive side, the dialer and calling tools integrated seamlessly into my daily workflow once the training was complete. The database feature was organized in a way that suited the information I needed to handle routinely. Additionally, sign-up and payment processes were straightforward, with clear invoices that helped maintain accountability. Telephonic support was responsive in most cases, though sometimes responses were delayed during peak hours. Overall, I would say the experience was positive, with just a small hiccup concerning scheduling that affected my attendance at live sessions.