1 out of 51 of 5Verified customerTraining and onboarding
Onboarding felt overwhelming and left me uncertain
By the end of the training sessions and initial software walkthroughs, I didn’t really feel any more confident about using the system. The onboarding flow moved quickly through setting up calling tools and the database, but I was left confused about several functions. The training seemed to assume prior technical knowledge I didn’t have, and automatic updates sometimes changed settings without clear notices. Even after trying to reach out to telephonic support a few times, I remained unsure if I was navigating everything correctly. The invoicing and payment steps were straightforward, at least, but overall the whole experience felt rushed and left me hesitant about using the software on my own.