Onboarding felt mostly smooth, but setup steps could be clearer
When I started with the training and onboarding, I expected that I might need to repeatedly deal with setup tasks, but thankfully most of it was a one-off process. The initial onboarding walkthrough was thorough and gave me a good idea of how to use the calling tools and manage the database effectively. Yet, I did notice that some training materials didn't clearly separate what you do just once versus what you have to keep revisiting, which made me unsure for a while about when to re-check certain configurations. On the plus side, automatic updates usually happened seamlessly, which saved me from manual setups down the road. Still, a little more clarity in the onboarding lessons about ongoing versus one-time tasks would improve the experience. Overall, though, I was able to settle into the workflow relatively well and felt supported enough throughout the process.