2 out of 52 of 5Verified purchaseTraining and onboarding
Onboarding felt more drag than help
The training and onboarding experience was a bit frustrating overall. While the initial materials were somewhat informative, I found the response from the team to be slower than I expected when I had questions. At times, I waited quite long before getting answers, which slowed my progress. On the other hand, I will say the main trainer was knowledgeable and tried to be helpful when they finally responded. Still, the gap between my queries and their replies left me feeling a bit unsupported during the most crucial onboarding phase. It left an impression that they might improve their responsiveness to make the process smoother for new users.