Skip to main content

WFHI review

Onboarding felt like a slow repetitive slog

2 out of 52 of 5Verified customerTraining and onboarding

Onboarding felt like a slow repetitive slog

I signed up with the hope of quickly getting started with the training modules and using the software features. Sadly, I found the onboarding process quite tedious with lots of waiting periods between steps. Each segment of training seemed to repeat similar instructions which made it feel like I wasn't progressing at all. The dialer and calling tools were introduced early on but without clear examples of integrated workflow, so it was still confusing how it fit in my daily tasks. The database feature sounded promising in theory but took additional setup time that felt unproductive during training sessions. Automatic updates would trigger restart prompts at awkward moments, further delaying my learning. Although the telephonic support was available, getting connected often took longer than expected, and the answers weren't very detailed. The invoicing and payment steps were smooth, and that part of the experience I can confirm was orderly and straightforward. Overall, I spent more effort just trying to get through the training and onboarding than I initially anticipated. I expect I will need to invest more time before actually feeling comfortable managing my remote workflows efficiently with this system.

Vijay KharadeBihar, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy