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WFHI review

Onboarding felt confusing and rushed

2 out of 52 of 5Verified customerTraining and onboarding

Onboarding felt confusing and rushed

I found the training and onboarding pretty unclear overall. The explanations were often vague and made it difficult to follow what steps to take next. There seemed to be jumps in logic that I had to figure out on my own, which isn’t ideal when you’re trying to set up a remote workflow efficiently. The onboarding materials felt fragmented and sometimes repeated the same information without providing clarity. It didn’t help that I got stuck when trying to use the calling tools; the instructions didn’t cover troubleshooting well. Honestly, the whole process was frustrating and felt longer than it needed to be. I was hoping for a more straightforward experience and clearer guidance instead of feeling lost. A little more patience in explaining or a better step-by-step could have made a big difference.

Anushka NambiarPuducherry, IndiaExperience: Published:
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