4 out of 54 of 5Verified purchaseTraining and onboarding
Onboarding felt a bit slow but manageable overall
The training and onboarding seemed longer than I had expected to fully get comfortable with the software and using the calling features. I had hoped to dive into the database and dialer tools quicker, but it took considerable time to grasp all the workflow steps explained in training. While the onboarding was thorough, the length made me feel somewhat delayed in starting productive tasks. Communication during this period was mostly clear, yet the pacing felt a bit drawn out causing some frustration. However, once I managed to get through every phase, the automatic updates and telephonic support helped maintain smooth functioning. The entire experience felt like a necessary but slightly slow journey toward effective use of the software.