Onboarding failed to meet expectations
When I first signed up for the training, I expected a fast and smooth onboarding process without too many delays or repeated instructions. Unfortunately, the reality was quite different. I found myself waiting much longer at each step, sometimes repeating the same tutorials because the system did not register my progress properly. It felt like going in circles rather than moving forward. The automatic updates, which I assumed would simplify matters, actually interrupted my learning multiple times, forcing me to redo tasks. Compared to other platforms I tried previously, this was frustrating. Even the telephonic support, which should aid in resolving such issues, was slow to respond or offered generic answers that didn’t help me proceed. Because of all this, I’m really disappointed; the onboarding should have been a clear, straightforward experience. Overall, the repetitive waiting and lack of fluidity meant it did not work out for me at all.