Onboarding effort was balanced, just one small hiccup
Getting started with the training and onboarding required a reasonable amount of time. The process wasn’t rushed, which I appreciated as it allowed me to absorb the dialer functionalities and understand the database integration properly. The initial setup took some effort because the automatic updates sometimes altered settings that I was learning about. That caused a minor inconvenience since I had to spend additional time adjusting workflows to fit the new versions. The telephonic support was generally helpful during this phase, but occasionally I encountered delays in getting answers to some specific questions. Still, all things considered, the effort needed to get going was not excessive. The sign-up and payment steps were easy to complete, which cleared the path for starting the training without roadblocks. Overall, while I had to invest time and patience to handle the changing features and refresh my knowledge with each update, the onboarding experience was fairly balanced and manageable.